Prices are in US dollars
Secured payment is made using PayPal either through your PayPal account or via your credit/debit cards.
Shipping & Handling:
Orders are shipped within 3 working days after receiving payment. All shipping costs are calculated by item weight.
Local shipping is between 1-3 days via EMS with Thailand post.
Customs and Duties:
On some occasions orders may be subject to import duty or VAT which is the customers responsibility.
Damage and Claims:
We package our products carefully to reach you in good order. In the event that damage occurs during delivery, Ravetech will require evidence of damage in order to open an investigation with its shipping company, Thailand Post.
Returns and exchanges must be made within 14 days of delivery and must be pre-authorized and agreed by us via email to firstname.lastname@example.org. Return shipping charges are initially the customer’s responsibility and on receipt of the item a full or partial refund will be made depending on the reason for return. Items must be returned with a copy of the original sales receipt and in original condition. Used, installed, blemished, incomplete items will not be accepted for return.
Ravetech warrant our own products to be free from defects in materials and workmanship for one year from the date of purchase. Ravetech will, at its sole discretion, repair or replace any components which are considered faulty or fail in normal use. Replacement or repaired products are subject to the original term of warranty whereby Ravetech will be responsible for consequential cost of repair/replacement and shipping. Return items should be accompanied by the original sales receipt.