Prices are in US dollars. Prices are subject to change. We generally bill the shipping costs to you as shown in the shopping cart. On occasion a charge must be revised due to special packaging or destination. If a revision is required you will be notified prior to shipping.
Payment is made through PayPal using PayPal accounts or credit/debit cards.
Shipping & Handling:
Ravetech ship orders within 3 working days after receiving payment. All shipping costs are calculated by item weight.
Local shipping is between 1-3 days via EMS with Thailand post. In an effort to provide economic and efficient international shipping, Ravetech use SAL airmail with Thailand Post and provide tracking information once shipped. Shipping typically takes 10 – 25 business days depending on location. All items purchased from Ravetech are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Customs and Duties:
The customer is responsible for all customs/duties/charges that may be levied.
Damage and Claims:
Ravetech’s products are packaged carefully. In the case of damage during delivery, Ravetech will require evidence of damage in order to open an investigation with its shipping company, Thailand Post. The customer will also need to open a claim with their local post office.
Returns and exchanges must be made within 14 days of delivery and must be pre-authorized by email to firstname.lastname@example.org for confirmation. Returns sent without authorization will be refused. All returns are subject to a 15% restock fee. Original shipping charges are not refunded for returns and return shipping is the responsibility of the customer. Items must be returned with a copy of the original sales receipt, in original condition, and must be saleable as new. Used, installed, blemished, incomplete items will not be accepted for return. Special order items may not be returned under any circumstances.
Ravetech warrant our own products to be free from defects in materials and workmanship for one year from the date of purchase. Ravetech will, at its sole option, repair or replace any components which fail in normal use. Such repairs or replacements will be made at no charge to the customer for parts or labour. The customer is responsible for any shipping costs. The warranty does not cover failures due to abuse, misuse, accident, or extend to items subjected to unauthorized alteration or repairs. Replacement or repaired products are subject to the original term of guarantee and Ravetech are responsible for consequential damages. Items in question must be accompanied by the original sales receipt.
Other than as required under consumer protection law, under no circumstance will Ravetech be liable for any loss or damage, including that caused by reliance on information obtained through the website. It is the responsibility of the user to evaluate the accuracy and completeness of any content provided by Ravetech. User accepts all responsibility in evaluating his or her ability to install any item.